How to activate your Green Dot card online

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Activate your Green Dot card online through by using any web browser on your computer or through the Green Dot mobile app, available on iOS and Android.

The Green Dot card is a Visa card that works anywhere Visa card is accepted. The first step when you get your Green Dot card is to activate it.

While activating your Green Dot card, you can set up your online account and register for direct deposit.

Before you can register and activate your card, You’ll need to provide some of your information details, including date of birth, Green Dot card number, security code, expiration date, four-digit PIN, and Social Security Number.

You can start using your new Green Dot card once you activate it as long as there is money in your account.

How do I activate my Green Dot card?

1. Go to Green Dot website at and click “Register a New Card” in the top menu.

2. Enter your Green Dot 16 digit card number into the provided field.

3. Enter the security code located at the back of your Green Dot card. It’s the last three digits of the group of numbers below the signature strip.

4. Click “Continue” when prompted. Other information you’ll need to provide includes your name, address, and Social Security Number.

5. Select the four digits PIN you want to use. Re-enter the number to confirm your selection and click “Continue.”

6. Click “Yes” to set up direct deposit for your Green Dot card or click “No” if you don’t want to.

7. Choose and enter a user name and password. Re-enter your password to confirm your selection and click “Continue.”

You will receive a displayed confirmation message that your Green Dot card is now activated.

Tip: If you already have a Green Dot account, after you enter your card number, you only need to provide your username, password and select a PIN number, follow the prompt and complete the activation process for your Green Dot card.

You can also activate your card through the Green Dot app and follow the same process.

What number do I call if I can’t activate my Green Dot card?

If you can’t activate your Green Dot card, you should contact their customer service at (866) 795-7597.

Do you have to activate a Green Dot card?

Yes, for security reasons, you’ll need to register and activate your Green Dot card online at Most merchants and services require a card number, and some require an account number to make transactions or periodic payments.

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How do I know if my Green Dot card is activated?

You will know your Green Dot is activated once you complete the process and receive a displayed confirmation message that your Green Dot card is now activated.

How long does it take to activate a Green Dot card?

Activating your Green Dot card will only take a few minutes. Your card will instantly be activated for use the second you complete the activation process.

If you have any issue activating your Green Dot card, you can easily call the customer service on 1-866-795-7597.

How do I cancel my Green Dot card?

To cancel your Green Dot card, log in to your account online and go to the “Security” tab and then click on “Close Card.” Or call Green Dot customer support phone number at (866) 291-0818, provide some information to verify yourself, and then talk to a representative.

How do I check my Green Dot balance?

You can check your Green Dot balance online through your registered account or the Green Dot mobile app. Alternatively, you can check your balance by text, after adding your phone number online in the Account Settings section.

To check your Green Dot balance, text (BAL followed by the last 4 digits of your card number) to 43411. Example: BAL 5786 to 43411.

To check your Green Dot transactions, text (HIST followed by the last 4 digits of your card number) to 43411. Example: HIST 5786 to 43411.

Why do I have to give my Social Security number to Green Dot?

According to Green Dot: “A Social Security Number is required to get a reloadable Personalized Card with ATM access.” If you don’t wish to provide your Social Security Number (SSN) to Green Dot, you can continue with the registration of a Temporary Card.

How do I get my Green Dot PIN number?

It’s faster and easier to get your Green Dot PIN online by following the prompt. If you need to talk to a live person at Green Dot customer service, you’ll need to call 866-795-7597 and press 5 in the first menu. After that, follow the automated phone system’s prompt to enter your card number or Social Security Number (SSN).

What bank is associated with Green Dot?

The bank associated with Green Dot is GoBank, a brand, and trademark of Green Dot Bank and a member of the FDIC.

What ATMs can I use with Green Dot?

You can use a Green Dot credit card at any ATMs and merchant that accepts Visa card. But it’s important to know that using your Green Dot card at ATMs will come with extra costs.

Yes, you can link and transfer PayPal money to your Green Dot card. To connect your Green Dot card to PayPal, enter your Green Dot’s account and routing numbers to PayPal. You can find these details in your Green Dot online account or by calling Green Dot customer service at 866-795-7597.


To activate your Green Dot card, you can follow the simple steps listed above, and within a couple of minutes – you can start using your card. If you come across any problem during the activation process, scroll to the bottom of the website and click the “Get Help” link under “Contact us” or call 1-866-795-7597.

Was this article helpful to you? Were you able to activate your Green Dot card? Have any suggestions? Let us know in the comment section! Thanks.

6 thoughts on “How to activate your Green Dot card online”

  1. I bought a greendot card Thursday 18. i have been trying to activate it. once i did i try to go back to set a pin. It is saying my card number is not correct. also my SS and birthday . Its saying it is wrong. I tried calling the 866-795-7597. and have repeated everything. It is saying there is an error. i need my money. i got my card from Walmart . what do i do

    • You can try any of these four options:

      First option: Call the customer support at (866) 795-7597 or call the number at the back of the card, provide some information to verify yourself and then talk to a live representative.

      Second option: Write to Green Dot at this mail address – P.O. Box 5100, Pasadena, CA 91117.

      Third option: Contact Green Dot on their social media account – Facebook, Twitter, and Instagram.

      Fourth option: Go back to the Walmart store you bought the Green Dot card from or to the nearest Walmart store and explain to them what happened. They get these complaints every day and should be able to guide you on what to do next.

    • You can talk to Green dot customer service on this phone number: (866) 795-7597, or call the number on the back of your Card. Alternatively, visit and log in to your account, go to the “Security” tab, choose the card you want to close, and then click on “Close Card.”
      If necessary, you can also mail them at P.O. Box 5100, Pasadena, California 91117.
      I think it’s best you call them at (866) 795-7597 and tell them you want to cancel your card; they will guide you on what best to do.
      I wish you the best!


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