16 Common Cash App scams to avoid and stay safe (2024)

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An increasing number of individuals in the United States are turning to peer-to-peer payment platforms like Cash App for various financial activities, such as dividing expenses among friends after a night out or gifting money for family events like a niece’s graduation. Cash App has gained popularity due to its swift and effortless approach to handling financial transactions, garnering trust from a vast user base.

Cash App simplifies the processes of receiving and sending money, earning a reputation for its user-friendly nature. However, while Cash App transactions generally maintain a level of safety, users remain potentially vulnerable to scams associated with the platform.

  • For an extra layer of security, you might want to consider signing up for Lifelock, an identity theft and fraud protection service.


Are you getting scammed on Cash App?

There was a recent Cash App scam involving Janeiro Starks, who had a positive history of using Cash App for three years. However, his experience took a drastic turn when a $21,000 insurance check he received became stuck in a “pending” status within his account.

To address this issue, Starks emailed Cash App’s customer support to seek assistance. Given the gravity of the situation, he was eager to resolve the matter promptly. In his haste to retrieve his funds, Starks turned to an online search, typing “Cash App support” into Google. This led him to a website that appeared genuine, complete with the official Cash App logo.



All-in-one protection from identity theft, credit cards, scams, and online threats for you and your loved ones. In the unfortunate event of a breach, you are protected by a $3,000,000 insurance policy, covering eligible losses stemming from identity theft.

Upon dialing the phone number provided on this seemingly legitimate website, Starks was connected to an individual who identified themselves as a support representative. This person requested Starks’ login Personal Identification Number (PIN) in order to “fix” the pending transaction problem. However, as soon as the call ended, the entirety of the $21,000 disappeared from Starks’ Cash App account.

Tragically, Janeiro Starks had fallen victim to a Cash App scam. Regrettably, he’s not alone in this ordeal. Scammers have recognized Cash App as an attractive target due to its rapid transaction processing, user anonymity, and the general confusion surrounding the functioning of payment applications.

If you intend to use Cash App securely, it’s imperative to familiarize yourself with the various scam tactics that are employed. Understanding the modus operandi of these scams, being vigilant about warning signs, and adopting protective measures are crucial steps to safeguard your Cash App account from such fraudulent activities.

Is Cash App safe?

Cash App aims to ensure the safety of its users, although they should remain cautious of potential scams. The platform incorporates safety measures to safeguard users’ financial transactions and personal information.

Cash App has implemented specific safety features to enhance user protection:

  1. Encryption: User data is secured through encryption, which prevents unauthorized access and maintains the confidentiality of sensitive information. Simultaneously, the system employs fraud monitoring algorithms to identify and address suspicious activities.
  2. Security Locks: To fortify the security of Cash App payments, users can set up a Personal Identification Number (PIN) for verification purposes. Additionally, sign-in codes and biometric authentication methods like Face ID further bolster the authentication process, reducing the risk of unauthorized access.
  3. Notifications: Users receive real-time alerts through text messages or emails whenever unusual or suspicious activities are detected on their Cash App accounts. This proactive approach enables swift responses to potential security breaches.
  4. Remote Disabling: In case of a lost or misplaced Cash App card, users have the ability to promptly disable card spending remotely. This feature prevents unauthorized usage and reduces the potential impact of a lost card on users’ financial security.
  5. Fraud Protection: Cash App provides comprehensive buyer protection and offers cash support to assist users in combating unauthorized charges. These measures are designed to shield users from financial losses resulting from fraudulent transactions.

By combining encryption, multi-factor authentication, proactive notifications, remote control over card spending, and fraud protection services, Cash App strives to create a secure environment for its users’ financial interactions while acknowledging the need for ongoing vigilance against potential scams.

How Cash App scams work

Cash App scams exploit the convenience of money transfer apps by deceiving users into sending money with no recourse for recovery. These scams target the vulnerability of transactions resembling cash exchanges and lack of FDIC insurance, as seen in traditional bank accounts.

When you use Cash App or similar apps like Zelle and Venmo, it’s akin to handing over physical money. However, unlike bank accounts, your funds are not FDIC insured, leaving you unprotected against scams. If you fall victim to a scam on Cash App, you have no official safeguards to reclaim your lost money. Astonishingly, the Better Business Bureau (BBB) reports that only a mere 3.7% of individuals who were scammed on Cash App managed to recuperate their funds.

Scammers exploit this vulnerability to defraud millions of users. They employ various tactics, such as luring victims into disclosing their Cash App login credentials, convincing them that they’ve won a prize, or enticing them with the promise of a “guaranteed” investment opportunity. The absence of protections and the human factor in transactions make it easier for fraudsters to manipulate users and succeed in their scams.

Don’t get scammed! Protect yourself from Cash App scams

Cash App transfers function much like cash, and falling victim to a scam could result in identity theft and financial fraud. To safeguard against Cash App scams, adhere to these essential precautions:

  • Trust Familiar Contacts: Restrict Cash App transactions to individuals you personally know and trust. Treat these transfers as irreversible, mirroring cash transactions.
  • Avoid Unknown Payment Requests: Never accept funds from unfamiliar parties, and promptly report any unsolicited money demands from unknown accounts.
  • Monitor Financial Activity: Routinely review your bank statements and credit reports. Stay vigilant for any suspicious activities, such as unauthorized charges or unfamiliar accounts.
  • Seek Identity Theft Protection: Enlisting a reputable service like Lifelock for identity theft protection is advisable. Lifelock monitors critical personal data, online accounts, and financial activities for potential fraud indicators.

By taking these measures, you can considerably reduce your vulnerability to Cash App scams and potential financial losses. To bolster your defense against scammers, you might want to explore Lifelock’s 30-day free trial, which provides immediate protection during your most susceptible times.

The 16 latest Cash App scams to avoid

Here are the most common Cash App scams to know and how to stay safe:

Phishing emails and fake websites that steal your Cash App login details

Phishing emails and fake websites are tactics employed by cybercriminals to steal your Cash App login details, leading to unauthorized access to your account. Phishing involves deceptive attempts where scammers impersonate legitimate entities or platforms to trick individuals into disclosing personal information. While phishing often occurs through email, it can also manifest as fraudulent text messages (smishing), phone calls (vishing), or malicious websites (pharming).

In the context of Cash App, scammers employ various tactics, such as sending emails resembling official communications from Cash App, using the app’s logo and a seemingly authentic email address. These emails might request you to “verify” your account information or password. Alternatively, scammers might prompt you to click on a link, which redirects you to a fraudulent website designed to capture your sensitive information.

The FBI highlighted phishing as the most prevalent online threat in 2020, affecting a significant number of victims.

To recognize a Cash App phishing scam:

  • Check the sender’s email domain: Ensure emails originate from official Cash App domains like @Square.com, @Cash.app, or @Squareup.com.
  • Beware of urgency and threats: Scammers often create a sense of urgency, such as claiming your account was compromised, pressuring you to act quickly.
  • Guard your sensitive information: Genuine Cash App representatives will never ask for your login credentials or password.
  • Assess website authenticity: Be cautious if a link takes you to a site with signs of phishing, like an unsecure “HTTP” connection, poor grammar, unusual design, or an unofficial domain name.

Reporting phishing scams to Cash App:

If you encounter suspicious emails, texts, calls, or social media messages, promptly report them via the Cash App app or the official help page (https://cash.app/help).

Remember, Cash App has a single customer support phone number, 1-800-969-1940, which is automated and directs you to assistance within the app. Be wary of alternate numbers or individuals claiming to represent Cash App, as these are likely scams.

For enhanced protection against scammers, consider utilizing identity theft protection services like Lifelock. This service continuously monitors your financial and online accounts, passwords, and other sensitive information, swiftly alerting you to potential fraud, thereby enabling you to take timely action against scammers.

Cash flipping scams that promise big returns for small investments

Cash “flipping” scams involve scammers promising significant profits through minimal investments. These scams target Cash App users on social media platforms, like Twitter and Instagram, where scammers promote get-rich-quick schemes. They claim to “flip” your money for guaranteed higher returns.

Scammers initiate contact, often displaying fabricated cash alerts from supposed “investors” to entice victims. The scammers start with modest offers, such as turning $200 into $1,000, and may promise a refund if dissatisfied. They might build trust by executing a small transaction before defrauding victims of more substantial sums.

Cash App is preferred for these scams due to its instant, irreversible money transfers. Any funds sent vanish along with the scammer.

To recognize and avoid cash flipping scams:

  • Sudden Investment Offers: Be cautious if someone approaches you online with guaranteed investment returns; no genuine investment offers absolute certainty.
  • Unbelievable Offers: If an opportunity sounds too good to be true, it probably is. Search online for complaints about similar schemes to gather information.
  • Fake Friend Communications: If a “friend” contacts you with an unusual tone, they could be hacked. Cybercriminals exploit this trust to deceive.

Prevent cash flipping scams:

Treat your Cash App funds like physical cash. If you wouldn’t trust a stranger on the street with your money, don’t do it online. Stay vigilant, and always verify before committing to any financial transactions.

Fake Cash App customer support websites and social media accounts

Fake Cash App customer support websites and social media accounts are commonly used by fraudsters in tech support scams. These scams involve criminals posing as Cash App customer service representatives, reaching out to users under the guise of addressing account balance or security concerns.

The scammers frequently initiate contact through social media, leveraging users’ posts about Cash App issues. Alternatively, they may resort to methods such as phone calls, text messages, or emails. To appear more authentic, these scammers may even establish counterfeit websites featuring fake phone numbers for support.

For instance, Wade Hankins, a Raleigh-based landlord who relied on Cash App for rent collection, fell victim to such a scam, losing $24,000 after scammers impersonated Cash App representatives and convinced him to transfer funds.

To recognize a fake Cash App customer support scam, be cautious of unsolicited outreach offering assistance with your Cash App account through channels like social media DMs, emails, calls, or texts. These scammers might request your account login details or prompt you to click on links. It’s important to note that Cash App will never ask for sensitive information or require you to download applications, make payments, or perform transactions before receiving support.

If you receive a call from someone claiming to be from Cash App, be aware that Cash App does not provide phone support. Thus, any interaction involving individuals asserting affiliation with the company is likely a scam.

Cash App cryptocurrency and Bitcoin scams

In 2021, there was a surge in cryptocurrency and Bitcoin scams on platforms like Cash App. These scams resulted in over $1 billion in losses, primarily through investment scams and various deceptive tactics. Fraudsters exploited social media to spread their schemes, showcasing fake success stories through videos and messages. These stories featured individuals who claimed to have gained substantial profits from their crypto investments.

Upon engaging with these scams, victims were urged to transfer money or Bitcoin via Cash App to purportedly “fund” their crypto accounts. An illustrative example of this kind of scam is seen in the case of Joseph Thompson. He fell victim to a Bitcoin scam after viewing a video on Facebook, shared by his son’s friend, which promised significant returns on Bitcoin investments. Thompson followed the instructions and sent his own cryptocurrency coins to a Cash App link. Additionally, he shared sensitive information, such as his driver’s license and Facebook password, under the guise of identity verification.

However, scammers had compromised the friend’s account, leading to Thompson’s losses going beyond his initial “investment.” Not only did he lose his cryptocurrency, but the scammers also seized control of his Facebook account. This allowed them to further victimize his close friends and relatives, extracting thousands of dollars from them through similar tactics.

To safeguard against such Bitcoin scams on platforms like Cash App, individuals are advised to exercise caution when encountering cryptocurrency investment opportunities. It’s essential to recognize that no one can guarantee investment returns.

Engaging in thorough research before investing in any venture is crucial. If a friend or family member posts about an investment online, it’s wise to verify the information through direct contact, either in person or over the phone.

Scammers frequently manipulate accounts of people known to the victim, capitalizing on the trust factor. Importantly, sharing personal information, logins, or identification photos online should be strictly avoided to prevent falling prey to these scams.

Giveaway scams: #CashAppFridays and #SuperCashAppFriday

“CashAppFridays” and “SuperCashAppFriday” are giveaways organized by the Cash App team through social media platforms like Instagram and Twitter. On these days, participants have the chance to win free money, Bitcoin, or stocks by responding to Cash App’s posts with their Cash App “$cashtag.”

However, scammers take advantage of these events. They create fake accounts and participate in the hashtag to target individuals. These scammers pose as winners and message people who respond to the original Cash App thread. They request recipients to share their financial information through direct messages to claim their prizes.

Additionally, scammers engage in other deceptive tactics. They may inform recipients that they’ve won a prize or are owed money, but in order to claim it, they need to send a small amount of money via Cash App. It’s important to note that Cash App does not require users to send money for prize claims, and genuine cash prizes cannot be obtained on Cash App by sending money.

To protect yourself from Cash App giveaway scams:

  • Never send money or share financial information to receive a prize. Scammers may request fees or personal data, but this is a sign of a scam.
  • Only interact with giveaways from official Cash App accounts. Cash App’s verified handles are @CashApp on both Twitter and Instagram.

Fake Cash App payment notifications and emails

In situations where individuals use Cash App for transactions, it’s typically for interactions with acquaintances such as friends and family. Nonetheless, many people also leverage the platform for buying and selling goods and services online. A common deceitful tactic involves counterfeit payment notifications.

Scammers engage by expressing interest in an item listed for sale on platforms like Craigslist or Facebook Marketplace. They propose settling the payment via Cash App and subsequently send an email indicating that funds have been deposited into your account.

These scammers employ digital tools to fabricate fraudulent Cash App receipts. Yet, upon inspection of your actual Cash App account, no funds have actually been received. This entire scenario is a fraudulent scheme. Interestingly, should you confront the scammer, they will invert the situation and accuse you of attempting to deceive them. They might pressure you to reimburse them for the supposedly sent money.

Identifying a counterfeit Cash App payment notification scam:

  • Beware of payment notifications from unofficial domains. Genuine Cash App communications emerge from email addresses ending in @Square.com, @Cash.app, or @Squareup.com.
  • Be cautious if someone asserts that they’ve transferred money through Cash App, but you notice no corresponding funds in your account. Authentic Cash App transactions are nearly instantaneous; if the funds aren’t present, they were never sent.

Random people accidentally sending you money on Cash App

The “accidental transfer” scam involves scammers intentionally depositing money into your Cash App account, claiming it was a mistake, and then using this as a tactic to build trust in order to execute a social engineering scam. They might engage you in conversation, which could eventually lead to other scams. Alternatively, they might ask you to return the money they sent, often stating it was an error on their part. In reality, the funds they used to deposit are likely from stolen credit card numbers.

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If you comply and send them a “refund,” you’re essentially returning money that was fraudulently obtained. When the legitimate owner of the stolen credit card realizes the unauthorized transaction and files a fraud claim, the funds will be reversed, leaving you out of pocket.

To identify an “accidental transfer” scam, be cautious if you receive unexpected money from a Cash App user along with a request for a refund. Your best course of action is to disregard the sender’s request and get in touch with Cash App support to address the situation properly.

Fake security alerts claiming your Cash App account has been compromised

Beware of deceptive security notifications asserting a compromise of your Cash App account. Scammers exploit anxiety to manipulate you into divulging your login credentials and passwords.

In this scheme, swindlers dispatch a fabricated security alert alleging a breach in your Cash App account due to a data leak. They provide a link directing you to a webpage that prompts you to modify your Cash App login details. However, any data you share with them is utilized to drain your account.

Fraudsters attempt to deceive you by insisting on issues with your Cash App account. According to Trend Micro, exercise caution to identify fraudulent Cash App security alerts:

  • Scrutinize the sender’s email domain, ensuring it is an official Cash App domain.
  • Avoid acting hastily or reacting out of fear in response to breach claims. Confirm any breach directly by contacting Cash App support within the app.

Scammers selling hard-to-find items (concert tickets, pets, etc.)

Scammers engage in deceptive practices by offering hard-to-find items, such as pets or concert tickets, for sale online. They often target Cash App users, as Cash App lacks buyer protection. This makes it easy for scammers to manipulate buyers into paying for counterfeit items, leaving victims with no recourse for retrieving their funds.

One common tactic is the pet deposit scam, where fraudsters request deposits for sought-after pets through Cash App. They entice buyers with images of adorable animals and low prices, playing on people’s desire for a good deal. To avoid falling for this scam, individuals are advised to physically visit breeders and avoid sending money for pets they haven’t seen in person. Any urgency or pressure to send a deposit is a red flag.

Another prevalent scam involves fake home rentals. Scammers exploit legitimate rental platforms to advertise fake properties at below-market rates. They then request deposits via Cash App to “secure” the rental. Although these scams often occur exclusively online, there have been instances of scammers showcasing properties in person and collecting deposits for non-existent rentals.

To recognize a fake home rental scam, individuals should conduct thorough research before sending any deposits. Visiting the property in person is crucial, and asking detailed questions about the owner or property management company can help verify legitimacy. Additionally, personal information like Social Security Numbers and banking details should never be shared until the authenticity of the property is confirmed.

Coronavirus scams on Cash App

Amidst the COVID-19 pandemic, the adoption of contactless payment platforms such as Cash App has surged. Regrettably, this surge has also given rise to a surge in fraudulent activities. According to the Federal Trade Commission (FTC), more than 750,000 complaints linked to Coronavirus scams have been reported. Among these scams, a prevalent one revolves around fabricated grants and relief initiatives.

In this scheme, scammers establish phony websites or dispatch phishing emails, falsely claiming to provide assistance. However, the catch is that in order to access these services, victims are coerced into paying a supposed “fee” via Cash App.

Identifying COVID-19 Cash App Scams:

  1. Bogus Vaccine/Cure Offers: Be cautious if someone offers a new vaccine or cure for COVID-19 in exchange for payment. Legitimate COVID-19 vaccines are distributed by the U.S. government at no cost. Remain skeptical of anyone promising miracle cures or new vaccines.
  2. Request for Sensitive Information: If a scammer asks for your financial or sensitive healthcare data, such as your Medicare number, exercise caution. This information can be exploited for medical identity theft, putting your benefits at risk.
  3. Government Organization Impersonation: If you receive a phone call seemingly originating from a government agency, be wary. Scammers can manipulate caller IDs to deceive you. Verify the caller’s authenticity by hanging up and dialing back using the official phone number of the organization.

Remaining vigilant against these tactics can help protect you from falling victim to Coronavirus-related scams on Cash App.

Scammers asking for your Social Security number (SSN)

Scammers targeting individuals for their Social Security number (SSN) aim to acquire not just money, but also sensitive personal data. Possessing your SSN enables scammers to engage in identity theft, potentially leading to fraudulent activities such as opening unauthorized bank accounts or credit cards in your name. According to the FTC, in 2021, Americans fell victim to SSN scams, resulting in a collective loss of $12 million.

One common tactic employed by scammers involves contacting individuals and falsely asserting that their Social Security benefits are in jeopardy or that their SSN requires updating. Utilizing coercive language, they coerce recipients into providing their SSN and then request payment via Cash App under the guise of offering assistance.

To recognize and avoid such SSN scams on Cash App:

  • Be cautious if someone requests payment via Cash App, gift cards, wire transfers, or cryptocurrency in exchange for Social Security benefits or services. Legitimate government agencies will never demand payment through these channels.
  • If you receive an unexpected phone call purportedly from a government agency, requesting your SSN, disconnect the call and independently contact the agency using its official phone number (1-800-772-1213) or by visiting SSA.gov.

Receiving fake Cash App debit cards in the mail

Receiving fraudulent Cash App debit cards in the mail can be a concerning issue. While Cash App users can receive physical debit cards to access their funds, scammers have taken advantage of this by sending unsolicited debit cards along with instructions to set them up using a QR code.

Unfortunately, these scammers have exploited stolen personal information like names, Social Security numbers, and addresses to create fraudulent Cash App accounts in victims’ names. Despite having this account access, victims unknowingly fund the account, which scammers promptly empty by transferring the money to their own accounts.

The source of such sensitive information lies in data breaches and hacking incidents over recent years. Criminals have amassed billions of pieces of personal data from these breaches and offer items like valid U.S. Social Security numbers for as little as $5 on the Dark Web.

Detecting a fake Cash App debit card is crucial. If you receive an unsolicited debit card, it’s a major warning sign that your personal data might be compromised and that you could be at risk of identity theft. It’s important to contact Cash App directly through the app if this occurs, and then take immediate steps to safeguard your identity following a potential data breach.

Scammers requesting gift cards in return for “free money” on Cash App

Scammers often exploit gift cards due to their untraceable nature. One common scam involves receiving a notification on Cash App claiming you’ve won “free money.” The catch is that you’re required to send the scammer a gift card to access your winnings.

Scammers might also impersonate authorities like the IRS or FBI, using threats of legal consequences to pressure victims into sending gift cards.

Gift cards top the list of scammers’ preferred payment methods, causing consumers to lose around $148 million, as reported by the FTC.

To identify a gift card scam on Cash App:

Be cautious if someone asks you to use gift cards (e.g., Google Play cards) to pay for prizes or fines. Legitimate entities, including government agencies, never demand payment via gift cards.

Romance scams on Cash App

Romance scams involving Cash App typically involve scammers who establish fake profiles on dating platforms and social media sites like Instagram, Tinder, or Hinge. These fraudsters initiate relationships with unsuspecting victims and work to gain their trust over time.

Once a level of trust is established, scammers create fictitious emergencies or hardships and then request money from their victims. These monetary requests often involve using Cash App, wire transfers, or other irreversible payment methods.

For instance, scammers might fabricate scenarios such as legal problems or restricted access to their bank accounts due to being abroad. However, these stories are entirely fabricated, and any funds sent to them are essentially lost. It’s worth noting that in 2021, more than 24,000 individuals in the United States fell victim to romance scams, resulting in scammers pocketing over $1 billion.

To identify potential Cash App romance scams, it’s important to be aware of certain red flags. Romance scammers operate swiftly, attempting to establish trust rapidly. They may declare love within a short span and apply pressure to elicit the same response.

However, these expressions are part of the scam. Another hallmark is their refusal to meet in person or engage in video calls, as they will provide excuses for keeping the relationship strictly online. A key warning sign is their request for money. It’s crucial to avoid sending Cash App payments, gift cards, or any form of payment to individuals you’ve encountered only on the internet.

Investment scams

Investment scams involve fraudsters who initiate the scheme by sending deceptive emails promoting fictitious investment opportunities that appear too good to pass up. These scams work by convincing individuals to contribute money towards these supposed investments.

Once the fraudsters have collected the funds from their victims, they vanish without a trace, leaving the individuals with financial losses. Despite their promises of investing the collected funds, the fraudsters simply abscond with the money, leading to the unfortunate loss of the funds for the victims.

Rental scams

Rental scams involve individuals who offer to secure an apartment at a significantly lower cost than the prevailing market rate, requesting only a deposit upfront.

Regrettably, these scammers don’t fulfill their promise and disappear, leaving you without the service and causing the loss of the deposited money. It’s essential to exercise caution, thoroughly research offers, and only transact with reputable sources to avoid falling victim to such scams.

How to avoid and prevent Cash App scams

To avoid and prevent Cash App scams, follow these clear steps:

  • Protect Personal Information: Refrain from sharing sensitive details like login credentials, PIN, password, authentication codes, SSN, or bank info. Cash App employees never request these from you.
  • Implement Two-Factor Authentication (2FA): Enable 2FA using an authenticator app, not SMS. This adds an extra layer of security, requiring a special code in addition to your password.
  • Set Up Security Lock and Notifications: Activate Cash App’s “Security Lock” for every payment, necessitating your passcode. Set up payment notifications via text or email to stay informed about transactions.
  • Secure Mobile Devices: Use strong passcodes and biometric security like fingerprint ID on your devices. Ensure each device has a unique passcode for optimal safety.
  • Log Out When Inactive: Always log out of Cash App to prevent unauthorized access to your account through your device.
  • Trust Official Emails: Only trust emails from legitimate Cash App domains such as @squareup.com, @square.com, or @cash.app.
  • Be Cautious of Links and Attachments: Refrain from clicking on links or attachments in emails or messages to avoid malware infections. Keep your device and apps updated, and consider installing antivirus software.
  • Maintain Low Account Balance: Since Cash App balance isn’t federally insured, it’s best to keep only small sums in your account.
  • Exercise Caution with Transactions: Avoid sending money to unfamiliar individuals. Verify account details before proceeding with transactions involving non-friends or non-family members.
  • Contact Customer Support Safely: Reach out to Cash App’s customer support only through the official app. Ignore unsolicited messages or calls claiming to be from Cash App.
  • Stay Skeptical of Unrealistic Offers: If an offer seems too good to be true, it probably is. Follow the rule of thumb for fraud prevention.

By adhering to these guidelines, you can significantly reduce the risk of falling victim to Cash App scams and enhance your account’s security.

How to get your money back if you were scammed on Cash App

If you’ve fallen victim to a scam on Cash App or sent money to the wrong person, follow these steps to potentially recover your funds:

  • Request a Refund from the Recipient: Navigate to the “Activity” tab within Cash App. Locate the transaction, tap “…” in the upper right corner, select “Refund,” and confirm with “OK.” Remember, the recipient must accept the refund for you to get your money back.
  • Attempt Payment Cancellation: Act quickly to cancel the transaction if you realize the scam in time. Open the “Activity” tab, find the payment, and select “Cancel” if available.
  • Dispute the Transaction: If you’re unable to secure a refund, initiate a dispute. Access the “Activity” tab, find the payment, tap “…” and choose “Need Help & Cash Support.” Opt for “Dispute this transaction” to prompt a review by the Cash App team.
  • Report Suspected Scam: To flag a potential scam, tap your profile icon, select “Support,” then “Report a Payment Issue.” Indicate the suspicious payment and follow the provided instructions.
  • Block and Report the Scammer: Prevent further interactions by blocking the scammer’s account. Visit their profile, scroll down, and choose “Report” or “Block.”
  • File a Complaint with the FTC: Report the incident to official government authorities via phone at 1-877-FTC-HELP or online at ReportFraud.ftc.gov.

By following these steps, you can take action to recover your money and prevent future scams.

Will Cash App refund money from a scam?

Cash App has a policy to safeguard against potential fraudulent transactions that could result in charges on your account. In such cases, they will proactively cancel the transaction. This action ensures that the money is swiftly returned to either your connected bank account or your Cash App balance. Typically, you can expect the funds to be accessible within a span of one to three business days.

Nonetheless, in situations where you’ve fallen victim to a scam, the possibility of receiving a refund is not guaranteed. The structure of Cash App as a peer-to-peer transfer platform can complicate refund procedures. Your most effective course of action to secure a refund is to directly communicate with the recipient of the payment or to act promptly to cancel the payment prior to its finalization.

Simultaneously, if you have associated your Cash App account with a debit card or credit card, you have the option to initiate a dispute for the particular transaction through your bank. This route could provide an avenue for seeking reimbursement in the event of a scam or unauthorized transaction.

What types of Cash App transactions can be disputed?

Cash App transactions can be disputed in several scenarios:

  • Unexpected Outcomes: If you encounter duplicate transactions or are charged an incorrect amount, you can initiate a dispute.
  • Fraudulent Transactions: In cases where your Cash App Card is lost or stolen, or if there are transactions you didn’t authorize due to a compromised account, you have the option to dispute these transactions. This includes instances where you were not involved in the transaction at all.

How do you know if someone is scamming you via Cash App?

To identify potential scams on Cash App, it’s important to be vigilant and cautious. Scammers often use tactics like reaching out to you on social media, pretending to be Cash App customer service representatives. They may request your sign-in PIN or other sensitive information, or ask for personal information and money in exchange for a supposed service.

However, it’s crucial to remember that genuine Cash App representatives will never initiate contact through social media or any other unofficial channels. They will not ask you to disclose confidential information such as your PIN. If you ever receive such unsolicited requests, it’s a red flag indicating a potential scam. To stay safe, only communicate with Cash App support through official channels, and never share your sensitive details with anyone you don’t trust explicitly.

Can someone hack your Cash App account with your name or Cash App tag?

Cash App scammers cannot hack your account with just your name or Cash App tag. They require additional information, including your Cash App PIN, phone number, and email address.

It’s important to note that while having just your name or Cash App tag is not enough for hacking, cybercriminals might attempt to hack your email address using phishing attacks, and if successful, they could potentially use it to gain unauthorized access to your Cash App account.

What if a random person wants to send me money on Cash App?

If an unfamiliar individual attempts to send you money through Cash App, it’s recommended not to accept the payment. In this situation, the best course of action is to decline the payment request.

By declining the payment, the money they sent will be refunded to them, and your bank account will remain unaffected. Additionally, you have the option to report the sender while declining the payment, which can help prevent potential fraudulent or unauthorized transactions.

What happens if a scammer sends you money?

If a scammer sends you money, they are likely trying to involve you in illegal activities. Scammers might instruct you to transfer the money through wire transfers or gift cards.

This money is usually obtained through theft, and the scammer aims to exploit you as a “money mule,” using your account to move funds. If you deposit a fraudulent check from a scammer, it might initially appear to clear. However, once the bank identifies the check as fake, you’ll be held accountable for reimbursing the bank for the amount.



All-in-one protection from identity theft, credit cards, scams, and online threats for you and your loved ones. In the unfortunate event of a breach, you are protected by a $3,000,000 insurance policy, covering eligible losses stemming from identity theft.

Can a Cash App scammer be tracked?

Scammers using the Cash App can potentially be tracked through the use of tools like BeenVerified. Scammers often employ consistent fake names, emails, addresses, and IDs across different scams, leaving a traceable digital trail.

People lookup services like BeenVerified specialize in monitoring and compiling such profiles, allowing for the tracking and identification of these individuals engaged in fraudulent activities.

Can hackers take money from Cash App?

Hacking involves unauthorized access to your Cash App account through means such as obtaining your username and password. Once hackers gain access, they can withdraw your funds and access your personal data, potentially leading to loss of money and compromised information.

The bottom line: Protect your money and stay safe from Cash App scammers

Cash App scammers are becoming more sophisticated, often exploit emerging technologies and services due to the potential for exploiting users’ misunderstandings and uncertainty. Cash App, a reliable and secure tool, can be effectively utilized if used wisely.

Remain vigilant against prevalent Cash App scams. For enhanced safeguarding of your financial accounts, funds, personal information, and devices, contemplate enrolling in Lifelock’s comprehensive digital security package.

Lifelock ensures online safety for you and your loved ones. Additionally, in the unfortunate event of a breach, you are protected by a $1,000,000 insurance policy, covering eligible losses stemming from identity theft.