Sephora Credit Card login, payment, customer service

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Sephora provides its customers with the opportunity to sign up for its credit card program by registering on This credit card program consists of two options: the Sephora credit card and the Sephora Visa® credit card.

Upon successfully getting approved for either of these cards, applicants become eligible to become members of Sephora’s complimentary Beauty Insider loyalty program. This membership allows them to accumulate Insider points, which can then be used to enjoy savings on various beauty products and also to redeem rewards for free purchases.

Online account access

You can log in to your Sephora credit card account online and make payments. If you have the Sephora store card (not Visa), you can also log in and make payments.

Customer service – help & pay by phone

If you need customer service assistance or want to make a payment over the phone, call 1-866-841-5037 for Sephora Visa credit card customer service. If you have the Sephora store credit card, call 1-866-702-9946 for assistance.

When it comes to paying off their Sephora credit card or Sephora Visa® credit card bills, the process is straightforward. However, it’s essential to note that payments cannot be made at physical Sephora stores. To discover the different convenient methods available for making payments on a Sephora credit card, keep reading further.

To make a Sephora credit card payment, you have several options:

1. Online Payment:

  • Sign in to your Sephora account online.
  • Look for the “EasyPay” option in the navigation.
  • Select “EasyPay” and you’ll be taken to the EasyPay webpage.
  • Enter your Sephora credit card account number and ZIP code.
  • Choose your identification type (e.g., Social Security Number or alternate identification).
  • Enter the last four digits of your identification number or the entire alternate identification number.
  • Click “Find My Account” to access your Sephora credit card account.
  • Follow the prompts to make your bill payment.

2. Payment Through Comenity Bank (Bread Financial):

  • Go to and search for “Sephora” in the “Search Brand Credit Cards” box.
  • Select your Sephora credit card type from the dropdown menu.
  • Click “Learn More or Sign In” next to your card type.
  • Sign in to your Sephora account and use the EasyPay option in the navigation.
  • Follow the prompts to make your bill payment.

3. Phone Payment:

  • Call customer service at 1-866-864-7787 if you want to make a payment by phone. Sephora credit card holders can get assistance with their payments and account management over the phone.

4. Mail Payment:

  • If you prefer to pay by mail, include a check or provide your bank payment card information along with your monthly billing statement.
  • Mail the payment to the address specified on your bill.
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These methods offer different ways to pay your Sephora credit card bill, so you can choose the one that suits you best.

Credit Card payment address

To make payments by mail, send your payment to the following address:

Sephora Credit Card P.O. Box 659820 San Antonio, TX 78265

Remember that Comenity Capital Bank is the issuer of the Sephora credit card and manages customer service for the card.

Things to know about the Sephora Credit Card

The Sephora Credit Card, issued by Comenity, is a store credit card designed for shoppers at Sephora, a chain of beauty product stores. Here are five key things to know about it:

  1. Two Versions: There are two versions of the Sephora credit card: the Sephora Credit Card and the Sephora Visa Credit Card. Your eligibility depends on your credit history. Both cards have no annual fees.
  2. Rewards on Sephora Purchases: Both cards earn 4% back (in rewards, not cash back) for every $1 spent at U.S. Sephora stores or on the Sephora website. The Sephora Visa Credit Card also earns 1% back on all other purchases, along with a sign-up bonus.
  3. In-Store Locations Matter: The 4% rewards rate applies only at standalone Sephora stores, not at Sephora locations within other retailers. Online purchases with Sephora still earn the high rewards rate.
  4. Beauty Insider Program: As a Sephora cardholder, you’ll automatically join the Beauty Insider loyalty program. This means you earn both credit card rewards and Beauty Insider points on eligible purchases, which can be combined for future use.
  5. Reward Redemption Limits: You can redeem rewards only at U.S. Sephora stores and on For every 125 reward dollars earned, you receive a $5 credit card reward, issued in $5 increments. These rewards expire after 18 months, and you have 90 days from issuance to use them.

In summary, the Sephora credit card offers rewards primarily for purchases made at Sephora stores and online, and it’s important to be aware of the redemption limitations and expiration dates associated with the rewards. If you don’t frequently shop at Sephora, you might find better value with a general cash-back credit card.

The bottom line

  • To log in to your Sephora Credit Card account, you can visit the Comenity website and enter your username and password.
  • You can make payments on your Sephora Credit Card by logging in to your account on the Comenity website or by calling customer service at 1-844-271-2718.
  • If you have any questions or concerns about your Sephora Credit Card, you can contact customer service at 1-844-271-2718 or send a message through the Secure Message Center.