How do I talk to Progressive customer service?

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Progressive offers 24/7 customer service support, which means you can get assistance at any time of the day or night. You can contact them by calling (888) 671-4405. Additionally, you have the option to reach out to Progressive customer service through their website using the chat function or by emailing them.

Here are the contact details for specific departments within Progressive and their respective 24/7 service hours:

  1. General Customer Service:
    • Phone Number: (888) 671-4405
    • Hours: Available 24/7
  2. Claims:
    • Phone Number: 1-800-776-4737
    • Hours: Available 24/7
  3. Emergency Roadside Assistance:
    • Phone Number: 1 (800) 776-4737
    • Hours: Available 24/7

This means you can get help with general inquiries, file a claim, or request emergency roadside assistance around the clock.

What is the Progressive phone number?

The Progressive phone number for general customer service is (888) 671-4405, and they have customer service representatives available 24/7. You can also contact Progressive through their website using the chat function, by emailing customer service, or by visiting a local agent.

Here are the ways to contact Progressive:

  • Call (888) 671-4405 to speak with a customer service representative.
  • Go to Progressive’s website and use the chat function.
  • Mail your request to Progressive at The Progressive Corporation / 6300 Wilson Mills Road / Mayfield Village, Ohio 44143.
  • Visit a Progressive agent in person if there is one nearby.

The method you choose should depend on what you need to do. For example, to file a claim, you can do it online, over the phone, or through the Progressive mobile app. However, if you want to cancel your policy with Progressive, it’s likely best to call (888) 671-4405.

Progressive phone numbers

DepartmentPhone Number
General Customer Service1 (888) 671-4405
Commercial Customer Service1 (888) 240-9839
Spanish Speaking Customer Service and Claims1 (833) 951-4271
Report Fraud or Identity Theft1 (888) 288-0770
General Fax1 (877) 280-5587

What states is Progressive available in?

Progressive is available for insurance coverage in all 50 states, including the District of Columbia. The company has been providing insurance services since 1937 and is headquartered in Mayfield Village, Ohio. It holds an A+ rating from the Better Business Bureau and has also received an A+ rating from AM Best for its financial stability and capacity to fulfill insurance claims.

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Contact Progressive Insurance customer service via phone

To contact Progressive Insurance Customer Service via phone, you can use the main phone number listed on their website, which is 1-833-860-1308. For 24/7 support, you can reach them at 1-888-671-4405.

Progressive Insurance provides various phone numbers for different purposes, such as reporting accidents, filing claims, making policy changes, checking bills, buying policies, requesting roadside assistance, or getting a quote. Additionally, they offer specific phone numbers for commercial customer service (1-888-240-9839), reporting fraud or identity theft (1-888-288-0770), a fax number (1-877-280-5587), and an alternative number available on their Facebook page (1-800-776-4737).

Contact Progressive Insurance customer service via mail and email

To contact Progressive Insurance customer service via email, follow these steps:

  1. Visit the Progressive Insurance website and go to the “Contact Us” page.
  2. Under the “Send Email” option on that page, you’ll find a contact form. Fill out this form with the required information.
    • If you are a guest:
      • Choose a relevant topic.
      • Provide your personal details, including your name, email address, and physical address.
      • If applicable, enter your policy or claim number.
      • Describe the issues or questions you have.
    • If you have an existing account, log in before accessing the contact form.
  3. Once you’ve completed the form, submit it. Progressive Insurance will receive your email and respond accordingly.

To send mail to Progressive Insurance, you can use the following addresses:

  • For general inquiries or correspondence with the corporate headquarters: The Progressive Corporation 6300 Wilson Mills Rd. Mayfield Village, Ohio 44143
  • For matters related to investor relations: The Progressive Corporation Investor Relations 6300 Wilson Mills Road, Box W33 Mayfield Village, Ohio 44143

Please note that Progressive Insurance does not provide a direct email address for customer service inquiries. Instead, they use the contact form on their website for email communication.

Contact Progressive Insurance customer service via social media

To contact Progressive Insurance customer service through social media, you can use Facebook and Twitter. On both platforms, you can send a direct message. On Twitter (@Progressive), some customers also send public tweets for assistance. On Facebook, you can comment on their most recent post, and a Progressive Insurance representative will respond to your issue. Progressive Insurance is also present on Instagram, and YouTube.

For personalized assistance, you can contact a Progressive Insurance agent near you. Use the search tool on their website, select the type of insurance you need, and enter your zip code. You’ll receive a list of nearby agents with their contact information. This can help with tasks like filing a claim, getting a quote, or purchasing a policy.