How to make Dillard’s credit card payment (2024)

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Dillard’s Inc. is a highly regarded fashion retail store in the United States that offers a wide range of styles and value to its customers. Customers who want to finance purchases of items such as apparel, footwear, accessories, and housewares have two credit card options: the Dillard’s store credit card and the Dillard’s American Express credit card.

Both credit cards offer rewards for shopping in-store, online, or by catalog or phone. Once you accumulate 1,500 points on either credit card, you can redeem a 10%-off shopping pass. Dillard’s American Express cardholders earn two reward points per $1 spent at U.S. gas stations and grocery stores and one reward point per $1 spent on all other purchases.

To enjoy these rewards and benefits, it’s essential to maintain a good standing on your credit card account, which includes making at least the required minimum payment by the due date every month. Here’s how to pay your Dillard’s credit card bill:

  • Online: You can pay your bill online by logging in to your Dillard’s credit card account through the Dillard’s website or the Dillard’s American Express website. From there, you can set up a one-time or recurring payment, view your statement, and manage your account.
  • Phone: You can pay your bill by phone by calling Dillard’s credit card customer service number, which is located on the back of your credit card. You can also use the automated system to make a payment or speak with a customer service representative to make a payment or ask any questions you may have.
  • Mail: You can pay your bill by mail by sending a check or money order to the address listed on your Dillard’s credit card statement. Be sure to include your account number on the check or money order, and allow enough time for your payment to arrive and be processed before the due date.

How to pay your Dillard’s credit card online

Dillard’s, a department store chain in the United States, offers the convenience of paying your credit card bill online. Here are the steps you can take to pay your Dillard’s credit card bill online:

  1. Go to the Dillard’s online payment center by typing “Dillard’s credit card payment” into your web browser or by clicking on the following link: https://dillards.myonlineresourcecenter.com/.
  2. If you haven’t already enrolled in online account management, click on the “Enroll Now” button and provide the requested information, including your Dillard’s credit card number, the last four digits of your Social Security number, your date of birth, and your email address. Click “Continue” and follow the prompts to complete the enrollment process.
  3. Once you have enrolled in online account management, return to the Dillard’s online payment center and enter your username and password to sign on.
  4. Follow the prompts to make your payment. You will need to provide your payment information, including your bank account or debit card information, and the amount you wish to pay.
  5. Review your payment details and click “Submit” to complete the transaction.

That’s it! By following these steps, you can conveniently make a payment on your Dillard’s credit card online from the comfort of your own home.

How to make a Dillard’s credit card payment by phone

Dillard’s credit card holders can make payments over the phone as an alternative payment option. To make a payment over the phone, customers can call the Dillard’s customer service line at 1-800-643-8278, which is available from Monday to Saturday between 7 a.m. to midnight CST and Sunday between 10 a.m. to 8 p.m. CST. For Dillard’s American Express cardholders, a separate line is available at 1-866-834-6294, which operates 24/7.

When making a payment over the phone, it is important to have the necessary information on hand. Customers should have their bank account number and bank routing number ready to provide when prompted. This information is required to process the payment and ensure it is applied to the correct account. Once the payment has been processed, it may take several days for the payment to be reflected on the customer’s account, depending on the processing time of the bank.

Read Also:  How to reach American Express customer service?

How to make your Dillard’s credit card payment by mail

To make a payment on your Dillard’s credit card by mail, you should follow these steps:

  1. Write a check for at least the minimum payment amount to “Dillard’s.” If you want to avoid interest charges, you can pay the full amount of your last statement balance.
  2. Find the correct payment address for your location. Dillard’s has three payment addresses depending on where you live.
  • If you live on the West Coast or have a military or foreign address, mail your payment to: Dillard’s/Wells Fargo Bank, N.A. P.O. Box 51193 Los Angeles, CA 90051-5493
  • If you live in the Midwest, mail your payment to: Dillard’s/Wells Fargo Bank, N.A. P.O. Box 77053 Minneapolis, MN 55480-7753
  • If you live on the East Coast, mail your payment to: Dillard’s/Wells Fargo Bank, N.A. P.O. Box 71118 Charlotte, NC 28272-1118
  1. Make sure you double-check the payment address on your credit card statement to ensure you have the correct address before mailing your payment.

It is important to note that payments made by mail may take longer to reach the payment address and be credited, so it is recommended that you send your payment well in advance of the due date to avoid late fees or interest charges.

How to make a Dillard’s credit card payment in store

If you have a Dillard’s credit card and you would like to make a payment in-store, there are two ways to do so. The first option is to visit the customer service department at any Dillard’s store and make the payment in person. The second option is to request to make a payment at any register in the store.

To make a payment at the customer service department, simply approach a representative and let them know that you would like to make a payment on your Dillard’s credit card. They will guide you through the payment process and accept your payment in the form of cash or check.

If you prefer to make the payment at a register, let the cashier know that you would like to make a payment on your Dillard’s credit card. They will then guide you through the payment process and accept your payment in the form of cash or check.

It’s important to note that if you’re making a payment with a check, you’ll need to have a valid ID with you. Additionally, it’s always a good idea to double-check your payment amount and ensure that you have enough funds available to cover the payment before making the payment.

Dillard’s credit card late fees and penalties

If you have a Dillard’s credit card, it’s important to make sure you pay your balance in full each month before the due date to avoid any late fees or penalties. You’ll have at least 23 days from the end of your billing cycle to make your payment, but if you miss the due date or make a late payment, you could be charged a fee of up to $40.

Paying the minimum amount due by the due date can help you avoid being charged a late fee, but you will still accrue interest on any unpaid balance. It’s always best to pay off your entire balance in full each month to avoid interest charges and potential fees.

What bank does Dillards credit card use?

The Dillard’s credit card is issued and managed by Wells Fargo Bank, N.A., which means that when you apply for and use a Dillard’s credit card, you are essentially using a Wells Fargo credit card that is branded with the Dillard’s name. The Dillard’s American Express Card is specifically issued and administered by Wells Fargo Bank, N.A., under a license from American Express, and it carries the American Express service mark.

How do I check the balance on my Dillards card?

To check the balance on your Dillard’s card, you have two options. The first option is to call 1-800-643-8278, which is Dillard’s customer service phone number. When you call, follow the prompts to check your card balance.

The second option is to visit a Dillard’s store location. When you are at the store, you can ask a sales associate or a customer service representative to assist you in checking your card balance. They will be able to provide you with the current balance on your Dillard’s card.

Can you get cash from Dillards credit card?

No, it is not possible to obtain a cash advance using a Dillard’s credit card. This type of credit card is intended for making purchases exclusively at Dillard’s stores or through the Dillard’s website, and cannot be used to withdraw cash or obtain a cash advance.